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Shipment & Delivery

Orders are dispatched as quickly as possible – subject to payment and stock availability. Shipping is done by Post NL to the address indicated on your order confirmation. We ship the order noted and insured. This means that the package is only delivered to you personally (and not at your neighbours’ address). Should you at the time of delivery not be at home, you can pick up your package at a post office near you. If you are not present at the delivery address at time of delivery which you have accepted, you might incur the extra costs of re-delivery. This applies only to a few non EU countries.

A delay in delivery does not entitle the customer to compensation of any damages, or annulment of the contract or non-fulfilment of any obligation imposed on him from this or any other related agreement. The product should reach the customer within 30 days after shipping. If this does not happen, the customer can immediately undo the sale. This does not apply when parties have agreed another delivery term.
The following postage & delivery costs from the Netherlands apply:

– the Netherlands: EUR 8,60

– Rest of Europe: EUR 14,65

– Rest of the world: EUR 25,95

If your order is to be dispatched to a destination outside the Netherlands, you will be responsible for any customs or import duties levied once the package reaches your destination country. We have no control over such charges and cannot predict them.